TERM AND CONDITIONS
At American Grant Writing Services, we are committed to delivering exceptional work that effectively communicates your message to your audience. Our team provides personal attention to ensure a smooth working process. In order to maintain a positive working relationship with our clients, we have outlined the following terms:
Acceptance of Terms
Our 100% money-back guarantee policy ensures your satisfaction with our services. If, for any reason, you are not happy with the drafts delivered, you can request a full refund without worrying about any deductions, such as admin fees. We aim to process refunds as soon as possible, but please allow 20-25 business days for the refund to be processed.
To initiate a refund, simply fill out a straightforward refund request form provided by our customer support representative. Please note that we may deny the refund if the form responses are inadequate, as our quality assurance team uses your feedback to improve our services.
Refunds are not applicable in the following scenarios:
- No refund is available for firms or those who order our design services on behalf of another entity.
- PPC, SEO, SMO, Content Writing, Hosting & Domain, and all other marketing services provided by American Grant Writing Services are payable in advance and are non-refundable.
The delivery timeline is approximate and may be subject to delays due to local holidays, the complexity of the project, and American Grant Writing Services' current workload. We typically deliver the first drafts within 1-3 business days and the completed drafts within 5-7 business days after approval of the preceding drafts. However, the exact delivery date will be determined according to the project's complexity and type. Our representative will communicate the delivery timeline with you before or after the project initiation.
You shall have ten days to respond to each original deliverable, but you can request a revision for up to 6 months. If, after ten days, you fail to respond to us, American Grant Writing Services will assume that your project is complete. In such a scenario, American Grant Writing Services will have no further obligation to you. You will pay American Grant Writing Services according to the provisions of these Terms and Conditions. Despite what was mentioned earlier, American Grant Writing Services retains the authority to discontinue your access to the service wholly or partly, at any time, with or without giving you prior notice. If such a termination occurs, American Grant Writing Services will determine, at its sole discretion, whether you are eligible for a refund.
Reasons such as 'change of mind,' 'disagreement with a partner,' or other reasons not about our service will not be subject to refund under any circumstances.
Note: American Grant Writing Services holds all rights to reject any project or cancel the contract whenever necessary. After the refund, you will not have any rights to use the deliverables for any purpose; they will be the sole property of American Grant Writing Services. The company will be the only rightful owner of the deliverables. However, if the project completes its course in the normal way, you will be entitled to treat the deliverables as your intellectual property and use them as you wish.